PariPulse Privacy Policy

According to gambling rules, we are required by law as a data controller to handle players’ personal information so that they can play games and get ancillary services. This privacy statement describes the types of personal information we gather from players, why we do it, and how we use it.

NOTICA B.V., a Curaçao-incorporated business with company registration number 163750 at Abraham Mendez Chumaceiro Boulevard 03, Curaçao, is the owner and operator of the website biton.bet (“Casino”, “Website”, “Company”, “We”, “Us”, “Our”). Curaçao eGaming is the license and regulatory body for NOTICA B.V. (license number. 1668/JAZ).

If you have any concerns about our Privacy Policy or want to know how we protect your personal information, please contact our Data Protection Officer at [email protected]t. We are dedicated to maintaining openness and addressing any privacy or data security concerns you may have.

By registering a Player Account on our website, you recognize and agree to the conditions described in this privacy policy. You are not authorized to use this website if you do not agree to the conditions outlined in this document or do not supply the essential personal information for account registration and service access.
Please be aware that this Privacy Policy is a legally enforceable agreement between you and our firm. We may update or change this policy on a regular basis to ensure compliance with emerging legal and regulatory standards. While we will make every attempt to notify you of any important changes, we highly urge that you review our Privacy Policy on a frequent basis to keep informed about how your data is handled.
Your continued use of our website and services following such revisions constitutes acceptance of the updated Privacy Policy. If you do not agree with any modifications, please stop using our site.

In order to fulfill our obligations to you and to comply with legal and regulatory requirements, we may collect, use, and process various types of personal information. We may request and keep the following information, but not limited to:

• Registration Information: We collect personal information from registration forms you fill out to create an account on our site. Examples include your first and last name, birthdate, email address, and phone number. We may store and process any other information you provide to us through email or our site;
• Records of Communications & Correspondence: We may record and store any correspondence you have with us, whether by the website, email, online chat, or otherwise. This is to improve our services, ensure all matters are conducted fairly, and in order to provide good customer service;
• Transaction History: Whether your transaction has been made directly on our website or through any other channel, we record all transactions involving your Player Account. It covers all the financial transactions in your account, including deposits and withdrawals;
• Information of your visits: Our systems automatically record information when you access our platform. Weblogs, activity logs, browser and device specifications, traffic statistics, GeoIP location information, and other data relevant to the traffic may be recorded. This will enable us to enhance user experience, monitor platform security as well as identify potential fraudulent activities;
• Verification documents: We may ask for some verification documents to ensure the security and integrity of our platform in furtherance of our security policy. This may be necessary in processes like anti-fraud checks, in the course of processing a financial transaction, or account verification. These may involve bank statements, receipts of payment, passport scans, or any other type of financial and identification verification that may be required at any given time. We may request these documents ourselves, or the relevant legislation and regulations may require us to do so;
• Customer Survey and Feedback Information: We may occasionally conduct customer surveys, assessments, or request your feedback to assist us in improving our services and experience for you. If you decide to participate, the information you provide will be collected and used to help us improve our offerings.
• You accept that this information will be collected, processed, and stored in line with our Privacy Policy by using our platform.

Your personal details are necessary for us to offer our services in a manner that is secure, efficient, and in compliance with the law. We use this information in a number of ways so that the experience is both smooth and enjoyable on our website. Below is an elaboration of how we use your personal details:

• Looking After Your Bets and Deals: We process personal information to provide and manage all the betting activities and financial transactions on our website, including managing deposits, withdrawals, and wagering activities so that repayments can be processed without problems by various means of payment, such as credit cards, e-wallets, and online banking systems. We take extensive measures to make sure that all of the transactions are validated and all users are in a secure environment;
• Providing Gaming and Related Services: We want to give you a full gaming experience, which includes not just betting but also taking use of extra entertainment and support options. We can provide the whole variety of services on our website thanks to your personal information, which guarantees that you can access the games, betting markets, and promotions that pique your interest;
• Account management and customer service: We process your personal information to provide relevant and timely customer service. Our support team needs your data to give you quick and efficient responses in case you need assistance with setting up an account, password recovery, transaction processing, or technical issues.
  Identity Verification and Security Checks: When you create an account, make a withdrawal request, or perform other authentication-required actions, we utilize your information to confirm your identity in order to meet security and legal obligations. To make sure that only authorized users use our site, this procedure may include document verification, identity verification, and security evaluations;
• Marketing and Promotional Communications: We will not send you special promotions, incentives, and special offers pertaining to services available on our website unless and until you consent to our sending such information using your Personal Information. In an effort to provide relevant and personalized marketing information to you, we may also deliver promotional materials from our sponsors, affiliates, and business partners with whom we might share your data. You may always have and at all times opt-out from receiving such notifications;
• Legal Compliance and Regulatory Obligations: As a licensed operator, we are obliged to comply with anti-money laundering legislation and combat the financing of terrorism. This may involve using your personal information to monitor transactions, identify suspicious activity, and report unusual activity to the relevant authorities. These measures help protect against fraudulent and other illegal activities within our platform and community;
• Fraud Prevention and Risk Management: To identify and stop fraudulent activity, misuse of promotional conditions, money laundering, and other types of unlawful or irregular gaming activities, we constantly track and examine transactions. To keep our platform equitable and open for all users, our security systems are always looking for odd trends;
• Customer Trends Analysis and Market Research: We may, from time to time, conduct surveys, market research and consumer behavior studies to enhance our services and user experience. You are under no obligation to respond to such surveys, and any information you provide us in connection with market research shall be on a purely voluntary basis;
• Research and Analysis of Statistical Data: We will provide collection and processing of anonymized user data with the view to improve our services, consumer understanding, and general performance. It is from these statistical studies that we arrive at data-driven decisions for the benefit of our players, ensuring sustained growth in the betting environment.

You agree that we will treat your data for these necessary reasons in compliance with our Privacy Policy and all relevant laws by using our site.

BitOfbet may process your personal data to provide you with marketing messages concerning products, services, and special offers that are offered or made available by us. This will ensure that you are kept informed about the latest bonuses, promotions, and other special offers on our website. We can contact you through the phone number and email address attached to your Player Account, unless you have explicitly opted out.

Our marketing messages may also pertain to our own promotions, as well as those of our business partners with which we may share your personal data. Examples of such business partners include but are not limited to payment service providers, sports-betting affiliates, casino game suppliers, and any other third-party business which enables or enhances the overall gaming experience. This will be for the purpose of introducing you to exciting new opportunities relevant to your preferences and interests.
You can at any moment in time opt-out if you feel that you do not want to receive any promotional materials anymore. You can easily do this by modifying your settings in the Player Account. To unsubscribe from marketing mailings, you can also contact our customer service at [email protected].
By accepting any contest prize, tournament wins, or promotional benefits, you also agree to allow your name and/or nickname to be used for advertising and promotional purposes. This includes your username being featured in social media announcements, banner ads, and leaderboards. Unless otherwise provided by law, this is done without additional compensation.

We do not collect personally identifiable information about you unless you voluntarily provide it, but we may automatically collect some information when you visit our site depending on what you have previously shared with us through your contacts with us.
Additionally, we also collect certain of your Personal Information from online service providers and merchants, including fraud prevention companies. We may also contract third-party providers to provide technical support necessary to enable your online transactions and to download game content.

Please be aware that any information you give to these merchants, service providers, and third-party e-commerce services may be accessible to us. You may be certain that we will use and protect any personal information we acquire in accordance with this policy. We will take all necessary measures to guarantee that our agreements with third-party service providers always secure your private information, and any information you submit will only be shared with third parties outside the Company in compliance with this Privacy Policy.

Your provided personal information may be shared with other organizations in our corporate group and with commercial partners that help us provide our services. These organizations consist of all subsidiaries that function inside our corporate network as well as our parent businesses and their parent firms. Information about you may be shared with those third-party business entities that enter into legally binding agreements and business partnerships with us for the security management of your information in the manner prescribed in relevant data protection legislation.

Biton.bet may process your personal information itself or may delegate it to another approved organization within our corporate group. We may from time to time also use reliable third-party service providers specializing in data processing, security, and compliance to assist us in managing the data activities. These third-party providers have been subject to detailed due diligence so that they can always keep your personal information secure by adhering to strict security guidelines and legal regulations.

Personal information can only be accessed by authorized workers who need it to perform their job duties. These people are in charge of making sure that services are delivered smoothly and that regulations are followed. They include our Data Protection Officer (DPO), Money Laundering Officer (MLRO), Payments and Anti-Fraud Analysts, Customer Support Agents, Customer Retention Team Members, VIP Player Managers, and other chosen staff members.

In accordance with relevant gaming, data protection, and privacy regulations, our personnel who have access to or are involved in the processing of the player’s personal information have signed confidentiality agreements to uphold the information’s secrecy.

We and/or our service providers may need to transfer your personal data between countries in the European Union (EU) and European Free Trade Association (EFTA) regions, as well as to certain data processors who may be located outside of the European Economic Area (EEA), in order to deliver an effective service to you. You thereby consent to our (or our suppliers’ or subcontractors’) use of your data in these countries by using the Website and corresponding with us electronically. We will always make every effort to guarantee that your data and information are handled safely and in compliance with this privacy statement.

We never sell or rent your personal data to third parties under any circumstance. Your information is kept confidential and never outsourced or sold for business purposes.
We might disclose your personal information if required by law, regulatory authorities, or a valid legal subpoena or warrant; in other words, when there is a court order or a request from the police authorities, for example, then we would be legally bound to give access to some data.
We may disclose your personal information to the relevant regulatory or law enforcement agencies if we consider such disclosure necessary to protect the legitimate interests of our company, the interests of our customers, or any third parties. Especially in such circumstances where disclosure shall be necessary to help deter fraud, comply with industry regulations, and address security concerns.

Personal data will only be shared with third parties under the following specific circumstances:

• If legal requirements mandate disclosure, we will comply fully with all applicable laws and regulations;
• When processing financial transactions, we may need to share data with payment processors to facilitate transactions securely and efficiently. In such cases, the exchange of information will be strictly in accordance with the payment processor’s privacy policies;
• To meet our legal and regulatory obligations, we may provide data to relevant licensing authorities and other regulators operating within applicable jurisdictions;
• If we believe disclosure is necessary to protect the safety of the company, our customers, or other individuals, or to assist in fraud investigations or government inquiries, we may share relevant data;
• Our marketing service providers may require certain personal information to perform their assigned tasks effectively, but only to the extent necessary for their operations;
• If a player provides explicit prior consent, we may share their data with other third parties as requested.

We may share personal data with third-party data processors for the purpose of processing it on our behalf. The service providers support us in a variety of pivotal activities related to maintaining and operating our website. These services range from hosting and architecture, web development, and marketing to performance optimization, advanced analytics, and sending newsletters. We require by strict contractual means that every third-party processor with whom we deal ensures data security and complies with applicable data protection laws.

We implement necessary measures to ensure that any transfer of personal data to external processors is fully in compliance with the relevant data protection laws, so as to protect the integrity and confidentiality of such data. This includes imposing strict contractual obligations on recipients and, where applicable, adhering to the applicable regulatory schemes for cross-border data transfers. These responsibilities are in line with the data protection guidelines to which we are subject, as specified in the service agreements we have with our processors.

Furthermore, interactive social media elements like “like” or “share” buttons that are directly supplied by outside social media sites, like Facebook, may be included on our website. Certain information may be gathered and sent to the relevant social media provider when users interact with these services. It is crucial to remember that any personal information gathered in this way is handled in accordance with the privacy guidelines of the relevant third-party platform, which are outside of our control. We advise users to read these platforms’ privacy policies to see how their data is managed.

Apart from the processing operations consistently performed by us, personal data may also be transferred due to changes in structure. Moreover, if new companies are bought or if a merger, buyout, or restructuring is the result of an organizational change for us, personal information of customers could be included in the transferred assets. When this occurs, we are committed to transparency, and we will notify the affected consumers in advance – usually by email – of the forthcoming transfer and any relevant data implications.

Additionally, for reference or informative reasons, our website may provide links to external websites. Although we make every effort to offer trustworthy and pertinent resources, we have no control over the information, guidelines, or data practices of external websites. Users should be informed that we have no control over how these third-party websites gather, use, or keep personal information, and that they are subject to privacy rules that may differ from our own. It is recommended that users thoroughly examine the privacy policies of any external websites they visit.

Your Player Account may be closed at any moment by either you or the Casino, as specified in our Terms & Conditions. After your account is closed, we will keep your personal information on file for as long as the law requires. Only in circumstances where competent authorities request it—for example, while investigating fraud, money laundering, financial and fiscal records, or any other unlawful activity—will this data be used.

Please be aware that we must keep player personal information provided at registration and any information transferred during the operation of a player account for at least five years following the last player transaction or account closure due to anti-money laundering laws in EU-licensed gaming jurisdictions. Erasure requests made before the end of this time frame will thus not be considered.

We want to state herein that, when collecting and processing your personal information for the purpose of managing your player account, we are committed to strict legal provisions on the protection of personal data.
We, therefore, make all possible efforts to safeguard your private information in accordance with applicable laws and best business practices. We will take every reasonable step to ensure the security of all the information you have provided as part of our commitment to providing safe services to gamblers.
The player’s unique ID and password are the only ways to access their player accounts. To further guard against unauthorized account use, you may optionally enable two-factor authentication (2FA). It is your responsibility to ensure that your login credentials are private and that no one else can access them.

If you would like to:
a) Verify the accuracy of the personal information we have collected about you;
b) Ask how we use your personal information;
c) Prevent future use of your data for direct marketing purposes;
or
d) Update or correct any information you have given us (in which case you must provide any reasonable evidence we may require to effect such changes), you can always get in touch with us regarding this policy.

Please take note that giving us inaccurate information about yourself is against the law, and it is your duty to make sure that we always have the most recent information on you.

For the purpose of managing inquiries pertaining to this privacy statement, we have designated a data protection officer (“DPO”). Please email the DPO at [email protected] with any issues you may have regarding this privacy statement.

Furthermore, in accordance with Article 77 of the GDPR, you have the right to file a complaint about the way personal data is processed with a supervisory authority, namely in the Member State where you regularly reside, work, or where you believe there has been an infringement.

Our system automatically gathers information about your visit, such as your browser type, IP address, and the web page which refers you to our site when you visit the website. This collection may be done in conjunction with our partners and platform providers. They may provide us with a broad demographic or use information about the people who visit our site. We do not use automatically collected information to identify you individually without further consent.

We collect the foregoing information by using cookies and other tracking technologies. Cookies are small text files created on your computer or other device when you enter our websites. Some cookies are necessary to operate our Website, while others help to enhance your user experience and enable us to tailor service delivery more effectively. The sections below explain in detail the types of cookies that we use along with their purpose.

• Cookies are necessary for the websites’ navigation and basic operation, such as granting access to member areas;
• In order to remember these preferences and provide you with a better customized experience, functional cookies enable us to analyze how you use the website and the choices you make (such as your session key, language, or area);
• Advertising cookies: they let us know how well our content marketing is working. In order to know the number of visitors on our website and new player sign-ups through advertisements, our partners provide these types of cookies. We do not share your personal information, including your name and email address, with connected partners except for site visit information directly collected by such advertising cookies. Nevertheless, the providers may connect your site visit information to additional personal information they have collected from other sources. The latter external data processing is subject to these third-party suppliers’ respective privacy statements and policies.

Third party service providers employed to provide the services they offer to us. We use all of these and their cookies collect data on our website. Among the services which have placed or will place cookies on our site, are for tracking your usage of the website, assessing effectiveness of our marketing campaigns and enable us to better your experience on our website.

Most Web browsers automatically accept cookies. You may prevent some or all cookies or remove cookies that have already been placed if you’d like by changing your browser settings. We advise against blocking or deleting cookies, though, since this might limit how you can use our website.